The work, written like a work order.

A direct-to-consumer bathroom vanity brand doing $1M+/yr. One founder-operator, one part-time customer service rep, six supplier catalogs updated weekly in six different formats — CSV, XLSX, one PDF price sheet, one FTP drop, two email attachments. Every morning started with three hours of catalog reconciliation before a single order shipped.

• Downloading six catalogs by hand every Monday and Thursday.
• Matching new SKUs to store product IDs across supplier spreadsheets that never used the same naming convention twice.
• Manually pulling out-of-stock SKUs from the sitemap and pausing them in ad campaigns.
• Quoting LTL freight for oversized orders — calling three carriers, waiting a day, calling the customer back.
• Writing product descriptions in batches on weekends because no other hour was quiet enough.

• Automated supplier feed sync: pulls all six catalogs on schedule, normalizes SKUs, updates stock and price on Shopify, pauses out-of-stock SKUs in Google Shopping and Meta.
• LTL freight quoting bot: customer enters delivery zip and item, gets a quote in under 20 seconds from negotiated carrier rates.
• AI product copy pipeline: new SKUs land in Shopify with SEO-clean titles, descriptions, and metadata the same day they're loaded.
• Weekly ad + inventory report: every Monday 6am email, written analysis included.

• Morning routine is a coffee, not a spreadsheet.
• New SKUs go live within 24 hours of supplier upload, versus 2 weeks average before.
• Customer service handles freight quotes in real time on the phone instead of "we'll get back to you tomorrow."
• Founder now spends the reclaimed 40 hours/month on merchandising and new supplier deals instead of typing.

• 40 HRS/MO
  reclaimed on inventory sync
• 0 STOCKOUTS
  on top 50 SKUs since Q3 2024
• 48 HR
  freight quotes, down from 4 days
• 24 HR
  new-SKU turnaround, down from 2 weeks